I forgot my password or username!

To reset your password:

• • Click on My Account
  • Enter your email address associated with your creation L account then click on “Forgot your password?”
  • We will send your password to the email address on file.

If you forgot your username:

• • It will be the email address associated with your creation L account.
  • If your email isn't recognized, you may have used guest checkout and might not have an account with us.
  • You can create a creation L account with us by providing your information.

For more assistance with account services, our creation L customer care team is available 24/7 via live chat.