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Contact Information

The creation L Customer Service team is here to help ensure your experience is successful and enjoyable. We currently offer a number of help options.


Call creation L:

Account Specialists are available 24 hours a day, 7 days a week.

In the U.S. call toll free 1-888-509-2269


E-mail us:

Send an Email.


Live Chat Help:

Ask questions live through our CreationL LIVE CHAT. You may chat with an Account Specialist 24 hours a day Monday through Friday. We are available 8am-10pm on Saturdays and 8am-12am on Sundays.


Contact us anytime by FAX:

You can easily fax in your order. Please send us the following information:

  • Your creation L Customer Number (located on the back of your catalog, if available)
  • The items you want ordered
  • Your sizing information
  • Your billing and shipping information
  • Your credit card information
  • Any special requests (optional)

In the U.S. fax toll-free  1-800-648-0411

International callers:

Call us with your order. We have Spanish-speaking representatives waiting for your call.