Contact creation L
The creation L customer care team is here to answer all of your questions!
Connect with us ASAP using one of the following options:
Contact us by phone
Call our customer care team by phone between the hours of 8AM - 11PM EST.
Call1-888-509-2269toll-free in the United States. Se Habla Español!
NOTE: Due to overwhelming demand, hold times are currently longer than usual. We love to hear from you! For faster service, please contact us via
LIVE CHAT. Our live chat team is available 8:00AM to 10:00PM EST, 7 days a week.
E-mail us
Reach out to us anytime by email at email@creationl.com. We will anser no later than the next business day.
Live Chat
Chat with our customer care team immediately via LIVE CHAT. Our live chat team is available 8:00AM to 10:00PM EST, 7 days a week.
Contact us anytime by FAX:
You can easily fax in your order. Please send us the following information:
- Your creation L Customer Number (located on the back of your catalog, if available)
- The items you want ordered
- Your sizing information
- Your billing and shipping information
- Your credit card information
- Any special requests (optional)
In the U.S. fax toll-free 1-800-648-0411
Accessibility Support:
If you are visually impaired and need assistance completing an order or accessing any part of this site, please contact our customer service team at 833-371-0345 within the US. Callers outside the U.S. may contact us at 1-904-997-4000. We are also available for live chat 8:00AM to 10:00PM EST, 7 days a week.
If you are hearing impaired and need assistance completing an order or accessing any part of this site, please contact Telecommunications Relay Service by dialing 711. You will automatically be connected to a TRS operator who will assist you in obtaining any information that you need from CreationL. For more information on telecommunication services, please click here.